Warranty for the ADVANTA tool

Warranty policy

ADVANTA highly values ​​customer trust and strives to ensure the highest quality products. Our goal is to provide you with the tools to help you achieve professional results in your work. We are confident in the quality of our products and therefore offer you a reliable warranty.

Warranty terms

1. Warranty period: ADVANTA tools have a warranty period of 12 months from the date of purchase. This means that during this time we will replace a tool that fails due to a manufacturing defect free of charge.
2. Tool Replacement: If your tool stops working or a manufacturing defect is found during the warranty period, we will replace it with a new one free of charge. To do this, you need to contact our customer service department.
   • if you find a defect, you need to write to the messenger at the number +380 (95) 276-51-82, necessarily photos and videos
   • according to the results of the decision of the quality department, we send the tool by new mail at our expense
   • after a day you receive a new replaced tool
3. Replacement conditions: The warranty does not cover defects caused by misuse, mechanical damage or wear and tear due to prolonged use. The tool is only replaced if manufacturing defects are found.
4. Replacement procedure: To replace the tool you need to:
   • Contact our customer service department.
   • Provide a description problems.
   • Wait for confirmation from our specialist and instructions on further actions.

If you have questions about the warranty or need a replacement tool, please contact our customer service department by e-mail: svp@advanta.ua or by phone: +380 (95) 276-51-82

We are always happy to help you and ensure your success with our products. Choose ADVANTA - tools you can rely on!